Privacy Policy

Privacy Policy – Ziwels.com

At Jignsid.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Jignsid.com, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/shipping address.

  • Payment Information: Payment card/UPI details (processed securely via trusted gateways – not stored on our servers).

  • Order Information: Products purchased, transaction ID, order history.

  • Technical Data: IP address, browser type, device details, cookies, and browsing behavior.

  • Optional Data: Information provided when subscribing to newsletters, promotions, or filling surveys.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.

  • Communicate updates on your purchase, shipping, or returns.

  • Provide customer service and resolve grievances.

  • Improve our website, services, and user experience.

  • Send promotional offers and updates (only if you opt-in).

  • Ensure security, fraud detection, and compliance with legal obligations.

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • We may share your information only with:

    • Trusted service providers (courier partners, payment gateways, marketing tools) who help us deliver services.

    • Legal authorities if required to comply with law, regulation, or fraud investigation.

4. Data Protection & Security

  • All payments are processed via SSL-encrypted, PCI-DSS compliant payment gateways.

  • We implement industry-standard safeguards to protect your data.

  • While we strive to secure your information, no online transmission is 100% secure. Customers are advised to keep login credentials confidential.

5. Cookies & Tracking

  • Ziwels.com uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.

  • You can disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data (subject to legal & business obligations).

  • Opt out of marketing emails at any time by clicking “Unsubscribe.”

7. Retention of Data

  • We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

8. Third-Party Links

Our website may contain links to external sites. Jignsid.com is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Jignsid.com does not knowingly collect personal information from individuals under 18 years of age. If you believe such data has been shared, please contact us immediately for removal.

10. Grievance Redressal

If you have any concerns about how your data is used, please contact our Grievance Officer:

Name: Siddharth Senjaliya
📧 jignsid@gmail.com
📞 +91-8511700709
🕒 Mon–Sat, 10:00 AM – 7:00 PM IST

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of our website after updates signifies your acceptance.

12. Contact Us

Jig & Sid
Email: jignsid@gmail.com
Phone/WhatsApp: +91-8511700709
Address: Basement, Amarpali Shopping Centre, besides Ola bike showroom, Opp Iscon Platinum, Bopal Cross Road, Bopal, Ahmedabad, Gujarat, India - 380058